Privacy Policy
Roots and Beyond (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide through our website and online services. By using our website, you will consent to the practices described in this Privacy Policy.
Information We Collect:
We may collect information such as your name, email address, phone number, billing and shipping address, order details, payment-related information, IP address, browser/device information, and information you provide through customer support or feedback. We may also collect information about your browsing and purchasing behaviour.
How We Use Information:
We use information to process and deliver orders, provide customer support, communicate about orders and services, improve our website and products, personalize your experience, prevent fraud or misuse, maintain records, and comply with applicable laws. We may send promotional communications where permitted, and you may opt out of marketing communications.
Cookies:
Our website may use cookies and similar technologies to remember preferences, improve website functionality, understand website usage, and support relevant communications. You may manage cookies through your browser settings, although disabling them may affect certain website features.
Sharing Information:
We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment processors, delivery partners, technology providers and customer-support providers solely to provide services to us. Information may also be disclosed where required by law or lawful government process.
Security and Retention:
We use reasonable security measures to protect personal information. No internet transmission can be guaranteed completely secure. We retain information only as reasonably necessary for business, legal and operational purposes.
Changes and Contact:
We may update this policy from time to time. Questions or privacy requests may be sent to Roots and Beyond through the customer-support contact details published on our website.